CHICAGO – As the COVID-19 pandemic and the governors’ Stay at Home Order continues to affect the residents of Illinois, the Illinois Department of Human Services’ Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm. Senator Robert Martwick (D-Chicago) urges people who are struggling with depression, anxiety, and other mental health issues to reach out.
“Illinois is creating new resources to help everyone who needs it right now,” Martwick said. “If you’re struggling with being stuck at home, or if you feel like you need to talk to someone for any reason during this time, please reach out and contact professionals who are here for you.”
Those who would like to talk with a mental health professional can text “TALK” to 5-5-2-0-2-0, a Spanish option is also available by texting “HABLAR” to the same number: 5-5-2-0-2-0. Call4Calm is free to use, and individuals will remain anonymous.
Once a resident sends a text to the hotline, a counselor employed by a local community mental health center will call to contact the individual within 24 hours.
Texts to 5-5-2-0-2-0, with key words such as “unemployment” or “food” or “shelter” will provide information on how navigate and access supports and services. People experiencing an immediate mental health crisis can call the NAMI Chicago helpline at 833-626-4244. If someone is experiencing suicidal thoughts, they can call the national Suicide Prevention Lifeline at 800-273-8255 or 911.